FREESCANNER SUPPORT
Help with scanning, sync, and your account.
We normally reply within two business days.
Before contacting us
For a scan that is still on your phone, confirm the document opens locally. For cloud sync, confirm that you are signed in with the same account on mobile and the web, then leave the app open briefly on a stable connection.
Document and account requests
You can rename, download, reorder, and delete synced documents in the web workspace. To remove your account and cloud data, follow the FreeScanner account-deletion instructions.
Contact Second Wind
Include your device model, operating-system version, and a short description of what happened. Do not attach confidential documents.
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